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Tess Shebaylo replied to the topic What hours do you offer support? What hours do you work? in the forum General Discussion

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365 days a year, as someone’s always willing to volunteer to work a holiday. We don’t have any customer-facing “official” hours, but on a given weekday humans are manning the ticket queue from about 7am to after 10pm. If you’re on regular days, you work until somewhere between 4 and 6pm, and if you’re on evening rotation you generally work 2pm -…[Read more]


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